The following Transfer Terms and Policies are provided by Royal Bosphorus to ensure a premium VIP experience. By booking our luxury fleet, you agree to these professional guidelines for a secure journey in Istanbul.

Official Transfer Terms and Policies

Our commitment to excellence includes transparent service. You can review our transfer prices to see our fixed rates. All reservations are subject to our 24/7 support, vehicle capacity rules, and traffic regulations in Turkey.

Cancellation and Refund Rules

Cancellations made 24 hours before the service are fully refundable. If a cancellation occurs less than 24 hours prior to the scheduled pick-up time, special conditions may apply depending on the booking type. For more travel information about Turkey, you can visit the TURSAB official website.

Luggage and Passenger Safety Regulations

Passengers must inform us about excess luggage, baby car seats, or special equipment during the booking process to ensure the correct vehicle allocation. In accordance with local laws, all passengers are required to wear seatbelts during the journey. Our private chauffeurs have the right to refuse service if passengers exhibit inappropriate behavior or carry prohibited items that compromise security standards.

Flight Delays and Waiting Time Policy

We actively monitor flight schedules in real-time to adjust pick-up times for any unexpected delays. There are no extra charges for flight delays. However, if passengers cannot be reached or fail to meet the driver within the designated free waiting window without prior notification, the reservation might be marked as a no-show.